Returns & Exchanges

At northXsouth Ireland, we want you to be completely satisfied with your home appliances and electronics. If you change your mind, you can return your unused item in its original packaging within 14 days of delivery.

1

Initiate Your Return

Contact our customer support team via email or our online portal with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Item

Ensure the product is in its original condition, unused, and securely packed in its original manufacturer packaging with all manuals and accessories included.

3

Arrange Collection or Drop-off

Depending on the item size, you can drop the package off at a designated courier point or we can arrange a professional collection for larger home appliances.

4

Inspection and Refund

Once our warehouse team inspects the returned item, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing